Privacy Policy

Pure Landscape Design Inc., doing business as Pure Masonry & Landscape Contractors (“Pure,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit purelandscapedesign.com (the “Website”), contact us, request an estimate, receive text messages or emails from us, or hire us for landscaping, hardscaping, masonry, maintenance, or snow removal services (together, the “Services”).

By using the Website or our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us

We collect information you choose to give us, including when you fill out a form, call, text, email, book a consultation, or become a customer. This may include:

• Your name, phone number, email address, and property address
• The services you are interested in and details about your project
• Messages, notes, and preferences you share with us
• Photos, videos, plans, surveys, or measurements of your property
• Billing information and payment details for deposits and invoices
• For commercial, HOA, and property management clients: your organization name, job title, and property or community details
• Reviews, testimonials, and feedback you provide

Information collected during site visits and projects

When we visit or work on your property, we may take photos, videos, and notes to prepare estimates, plan and complete work, document progress, and support warranty or service questions.

Information collected automatically

When you use the Website, we and our service providers may automatically collect:
IP address, browser type, device type, and operating system Pages viewed, links clicked, time spent on pages, and the website that referred you General location based on your IP address Information collected through cookies, pixels, tags, and similar technologies

Information from third parties

We may receive information about you from advertising platforms (such as Google and Meta), lead and directory services (such as Google Local Services), review platforms, referral partners, and property managers or HOA representatives who refer work to us.

Phone calls

Calls to or from Pure, including calls placed through advertising platforms, may be monitored or recorded for quality, training, and lead-tracking purposes where permitted by law.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates and consultations
• Schedule site visits, projects, maintenance, and snow removal services
• Perform, manage, and support the work you hire us to do
• Process deposits, invoices, and payments
• Send appointment confirmations, reminders, project updates, and service notices
• Send marketing and promotional messages, including seasonal service offers, when you have agreed to receive them
• Request reviews and feedback about your experience
• Operate, maintain, secure, and improve the Website
• Measure advertising performance and understand which marketing channels are working
• Showcase completed projects in our portfolio and marketing (see Section 6)
• Comply with legal obligations, resolve disputes, and enforce our agreements

3. Text Messaging (SMS) Privacy

If you provide your mobile number and consent to receive text messages from Pure, we may send you messages about your inquiry, estimates, appointments, projects, service reminders, review requests, and, if you opted in, promotional offers. Message frequency varies. Message and data rates may apply.

You can reply STOP at any time to stop receiving text messages. Reply HELP for help, or contact us using the information at the end of this policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories described in this Privacy Policy and will not be shared with any third parties, except with service providers that help us deliver our text messages (such as our messaging platform and telecommunications carriers), and only as needed to provide that service.

Consent to receive text messages is not a condition of purchasing any goods or services.

4. Cookies, Analytics, and Advertising

The Website uses cookies, pixels, and similar technologies, including tools provided by Google (such as Google Tag Manager, Google Analytics, and Google Ads) and Meta (Facebook and Instagram). These tools help us:

• Understand how visitors use the Website
• Measure the results of our advertising
• Show relevant ads to people who visited the Website or who may be interested in our Services

These providers may collect information about your activity on the Website and on other websites over time. You can manage your choices through:

• Your browser settings, which let you block or delete cookies
• Google Ads Settings: https://adssettings.google.com
• Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• Meta Ad Preferences, available in your Facebook or Instagram account settings
• The Digital Advertising Alliance opt-out tool: https://optout.aboutads.info

Blocking cookies may affect how parts of the Website work.

Do Not Track: The Website does not currently respond to Do Not Track browser signals.

5. How We Share Information

We do not sell your personal information. We share information only as described below:

• Service providers: Companies that help us run our business, such as our website host, customer relationship management (CRM) and marketing automation platform, email and text messaging providers, scheduling tools, payment processors, accounting software, analytics providers, and advertising platforms. These providers may use your information only to perform services for us.
• Subcontractors and suppliers: When needed to complete your project, such as material suppliers, equipment operators, surveyors, or other trade professionals working on your property.
• Review platforms: If you choose to leave a review, it will be handled according to that platform’s own policies.
• Legal and safety reasons: When required by law, subpoena, or government request, or to protect the rights, property, or safety of Pure, our customers, our team, or others.
• Business transfers: In connection with a merger, sale, financing, or transfer of all or part of our business.
• With your consent: In any other situation where you have given us permission.

Text messaging opt-in data and consent are never shared as described in Section 3.

6. Project Photos and Portfolio

We may photograph or record our completed and inprogress work and use those images on the Website, social media, advertising, and other marketing materials. We do not publish your name, street address, or identifiable people without your permission. If you would like us to avoid featuring your property, please let us know and we will honor your request for future use.

7. Data Retention

We keep personal information for as long as needed to provide our Services, maintain business, tax, and warranty records, resolve disputes, and meet legal requirements.
When information is no longer needed, we delete it or deidentify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, consistent with New York law, including the New York SHIELD Act. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security. If a data breach affects your information, we will notify you as required by law.

9. Your Choices

You may:

• Opt out of text messages by replying STOP
• Opt out of marketing emails by clicking the unsubscribe link in any marketing email
• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal and business record-keeping requirements

To make a request, contact us using the information below. We may need to verify your identity before completing it. Even after you opt out of marketing, we may still contact you about active estimates, projects, invoices, or service matters.

10. Children’s Privacy

The Website and our Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

The Website may link to third-party websites and platforms, such as Google, Facebook, Instagram, and review sites. We are not responsible for the privacy practices of those websites. Please review their policies before sharing information with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last Updated” date above. Your continued use of the Website or Services after an update means you accept the revised policy.

13. Information We Collect
Pure Landscape Design Inc. collects the information you provide when you contact us or submit our website forms, including your name, phone number, email address, mailing address, and details about your project or inquiry.

14. How We Use Your Information
We use this information to respond to inquiries, provide estimates and project updates, schedule and confirm appointments, send service notifications and follow-ups, and, where you have opted in, send occasional promotions.

15. SMS/Text Messaging
By submitting your phone number through our website contact form and checking the consent box, you agree to receive SMS text messages from Pure Landscape Design Inc. Message types include appointment and estimate updates, project follow-ups, review requests, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, and reply HELP for help.

16. No Sharing of SMS Data
Pure Landscape Design Inc. does not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing purposes. SMS opt-in data will not be shared with third parties.

17. Cookies and Tracking
Our website may use cookies and similar technologies to improve your experience and understand how visitors use our site. You can control cookies through your browser settings.

18. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure.

19. Your Rights
You may access, update, or request deletion of your personal information at any time. You can unsubscribe from SMS messages by replying STOP, and from emails using the unsubscribe link. To make a request, contact info@purelandscapedesign.com or (516) 922-1999.

20. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:

Pure Landscape Design Inc., d/b/a Pure Masonry &
Landscape Contractors
Long Island, NY; Huntington, Township
Phone: (516) 922-1999 | (631) 848-6191
Email: Purelandscape@outlook.com
Website: https://purelandscapedesign.com